Lawrence,
In case you cannot access that
link:
| Title |
How to Uninstall Windchill 9.0 Completely from
Windows |
| Details |
Description
This article documents step by step instructions on how uninstall all
components of Windchill 9.0 completely from Windows environment. This
article assumes the following:
1. Oracle is installed in “C:\Oracle”
2. Windchill 9.0 and the 3rd party applications are installed in “C:\ptc\Windchill_9.0”
3. Windows user profile folder is located at “C:\Documents and Settings”
4. Windows “Program Files” folder is located at “C:\Program Files”
Please see “Additional Information” section for detailed
instruction.
Additional Information
How to Uninstall Windchill 9.0 Completely from Windows:
1.
Uninstall Aphelion using the Aphelion uninstaller from “Control Panel
->Add or Remove Programs”
2. Delete the Windchill database using
Oracle’s DBCA (Database Configuration Assistant) utility. DBCA can be
launched from “Start->All Programs->Oracle->Configuration and
Migration Tools-> Database Configuration Assistant”
3. Uninstall
Oracle using Oracle uninstaller from “Start->All
Programs->Oracle->Configuration and Migration Tools-> Oracle
Installation Products-> Universal Installer”
4. Reboot the
system
5. Delete the “Windchill_9.0” menu from “Start->All
Programs”
6. Delete the following folders:
C:\Oracle
C:\tmp\ptcServlet
C:\ptc\Windchill_9.0
C:\Program Files\Zero G Registry (hidden folder)
C:\Program Files\Oracle
C:\Documents and Settings\<Windows_UserName_Who_installed_Windchill>\.wt
C:\Documents and Settings\<Windows_UserName_Who_installed_Windchill>\InstallAnywhere (hidden folder)
C:\Documents and Settings\<Windows_UserName_Who_installed_Windchill>\lbe
C:\Documents and Settings\<Windows_UserName_Who_installed_Windchill>\Application Data\PTC\Windchill
|
Thanks,
Sandy
Lawrence,
Just follow this document below to do the uninstall. You
don't have to worry about other drives/folders.
Thanks,
Sandy
Hello
I know this previous call is closed, but I have a very
quick question, which is probably real easy for you.
We spoke before of starting over before a 2nd install
(after all is messed up).
You mentioned these steps:
1) Delete Windchill_9.0 folder
2) uninstall ldap/aphelion
3) drop user schema (drop user wc90
cascade;)
The wc9 solutioninstaller is throwing me
fits.
I now have 2 databases, windc &
wind90
2 shared drives for ldap (usually R: & now I have
P:)
I will uninstall ldap, but last time it did not delete all
folders in the R: drive & didnt remove the R:
drive & didnt like that it existed on 2nd
install.
So IM going crazy.
2 main questions to get back to square 1 (I imagine while
still leaving oracle installed)
what best route to delete wind & wind90 sid/databases
(user already dropped).
I can uninstall the ldap, but it wont delete all folders
& wont remove R:
So I guess I have my main 3 still, but slightly
adjusted:
1) delete wc9 folders
2) uninstall ldap, but how to I get rid of R: after
deleting folders uninstall wont
3) delete database wind & wind90 (instead of just drop
user)
I appreciate any help you can rpovide. I can put in a call
if you want, but I wanted to make
sure you were the one to help me, because you seem to know
the windchill side very well &
I dont want to go through the whole previous explanation
with some one else.
Please let me know what you think.
Thanks
Lawrence Jett
952-956-5431
Thanks Larry, that's very kind of you.But those surveys are
randomly generated by the system, we have no control over it. Appreciate the
thought though:)
Thanks,
Sandy
Hello
For one of my other ptc help desk calls, I received an
email "PTC Customer Survey"
for that call. I left all good
marks.
Can you do one for our call:
C6251696
I would like to give you all good marks
also.
Good work should be rewarded & hopefully your
supervisors look at the surveys.
Thanks
Larry Jett
Lawrence,
I do not think this should be an issue. In all
probability, if you rehost/install 7.0 on the server with Oracle 10g, it should
go through without any issues. But this has not really been tested,so I cannot
guarentee it will work 100%. You can do a quick test .Take an
export of the 7.0 Production database and dump into 10g and
run 7.0 connecting to 10g server.
Or go ahead with the 7.0 install, if you run into
issues, wipe out the install, uninstall Oracle 10g, install 9i and restart the
install process.But my guess is, it should work with
10g.
However, please note that we will not support
this procedure for Production Upgrade. The sequence for Production should
be(assuming you are moving to a different server) :install/rehost 7.0 with
Oracle 9i, upgrade to 10g, then install 9.0.
Hope this answers your
question.
Thanks,
Sandy
Hello again,
I have just now found time available to start looking at
your email &/or docs/guides.
I don't know if you closed this call or not. Nor if it
matters, but I have a question of you.
I spoke with my supervisor & we might be forced into a
particular Oracle situation.
From what I recall, you mentioned rehosting the wc7 prod
data on new server.
Which requires a Oracle 9i (I think) install to rehost.
Then I think upgrade the Oracle to
10g & install wc9. Either that order or opposite
(install wc9, then upgrade oracle to 10g).
But our situation might be that the Unix/Solaris10 server
might come to us with Oracle 10g
already installed.
What kid of problem does that cause. What kind of alternate
route might we be allowed to
work with. Or are we totally bound to installing Oracle 9i
1st (or whatever Oracle version the
Windchill 7 M090 requires).
I hope you can help me with this. Because I appreciate your
speed & expertise. but if you
closed the other call & cant respond to my
request, can I then place another help desk call
& request you. I imagine there are plenty of good wc
people there (Mr. Bloom is one also, I think),
but having you help me, help repeating what we already went
through.
Which ever way is best for you, is best for
me.
Thanks
Lawrence Jett
952-856-5431
Lawrence,
C6251696 :
Customer is looking for general Upgrade Instruction to upgrade from
Windchill 7 M090 to both Windchill 8.0 M050 & Windchill 9.0
M030.
I have summarised
all the details we discussed on the phone. Please let me know if you have any
further questions.
Before you begin the
Upgrade, please take a few seconds to review this
information:
1) First, follow the
procedure in the Rehost Guide(link below) to rehost the Production 7.0 server on
to a Test Server where you will perform the upgrade.
2) Make sure you can
bring up the 7.0 server up and log into the UI.
3) Now, take a
backup of you LDAP .
4) Uninstall
Aphelion browser from Control Panel.
5) Upgrade Oracle to
10g using the Database Assistant Manager . Please open a call with the Windchill
Runtime Group if you want assistance with this.
6) Install Windchill 9.0 on this same machine.
(use attached Windchill_upgrade_checklist.pdf as reference for
this)
Also, refer to the
Windchill Installation and Configuration guide:
a)
Install Apache/tomcat/Aphelion(browser) on a different directory
structure.
b) Make
sure to install the Infoengine with a distinct Base Distinguished
Name.
c) When
creating the Oracle User, make sure to create a new 9.0 User Schema, but use the
same Service Name (SID) defined in the 7.0
db.properties(wt.pom.serviceName)
7) Once the 9.0
install is done, you should be able to bring up the 9.0 server successfully and
log into the UI.
Now, you should
follow the instructions in the Upgrade Guide to begin the Upgrade
Process.
Thank you,
Sandy Vasudevan
PTC Technical Support
Engineer
Tel: 800.477.6435